August 18, 2002
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More Consternation
The ATTBI Cable guy came out and got me hooked up to the cable modem so I could get to the internet from the new house. And I could get on . . . the FIRST day. I haven’t been able to get to the internet in a week from my home computer. Funny thing is, I could get to the internet WIRELESSLY using my work laptop and going thru my cable modem, but I can’t get to the internet using my HOME computer. I called ATTBI and they had me unhook my LINKSYS router and hook the cable directly to the home computer and completely bypassing the router. And sure enough I could get to the internet again. So she told me I could re-hook it back up again the way it was and try it again. Same thing. Can’t get there from my home computer but I could wirelessly from my office laptop computer that I bring home often. So I’m left with a dilema. Do I hook it up so I can get to the internet from my home computer and forget about doing any work on my laptop at home? Ain’t technology wonderful!!!
Comments (6)
You shouldn’t have to decide… make em fix it right.
ATTBI says it’s not their problem . . . THEIR cable works correctly and that’s all they’ll support.
I finally got our hub to work. Seems only one of the three isps were working. Now its cable for everyone. A smorgesborg of internet fun.
tttt….tttt……
well….at least they showed up!
They didn’t here today!
I think they should fix is properly..call them and let them come back!
Have a nice day!
We are also on Attbi and haven’t had the good service that you have had. In fact, our experience with them has been one problem after another. Glad you got yours working though.
Christine,
May sound odd, but it may be the cable for your router. I would call the customer service for the router. We had the same problem and it ended up being the cable length and had to reprogram something in the router. Everything works well now!
Blessings,
Theresa