September 3, 2002

• Oh, Happy Day !!!

  
  

  We’ve been SOOOOOO busy, what with moving into the house, unpacking, the air conditioner not working,the hot water heater not working, the doorbell not working and getting the TV cable guy out to the house that I’ve not had the time to concentrate on getting our email and the wireless internet connection working again.  It all worked before we moved, but not since then.  Frankly I had bigger fish to fry.  But finally my husband could stand it no longer and wanted to know WHEN he was going to be able to get his mail from home. 

  
  

  So with fear in my heart I fired up my Presario and my laptop computer and called Doug, one of the Systems Engineers from where I work. He had said last week that if I was still having trouble with my computer to give him a jingle and he’d try to fix it over the phone with me.  What a nice young man!!  I frankly didn’t hold out much hope that we’d actually be able to solve my email and access to internet problems over the phone.  I mean, after all, Doug doesn’t work for ATTBI, so why should I think he’d know exactly what to do to solve my problem.  But I do know he’s quite intelligent.  I once watched him restore the Rubix Cube in my office in 6 minutes.  We spent 28 minutes on the phone (out of his personal time) but he did it . . he fixed my internet settings over the phone. 

  
  

  

  
  

  Thanks, Doug!!  You’re my HERO!

  
  

  Oh, Doug . . . do you know anything about air conditioners?

  • 10:27 pm
  • 4 Comments